A LITTLE HELP GOES A LONG WAY
We’re in your corner.
Questions about Next Set? Start here, or get in touch with Next Solutions.
Let’s get it sorted.
Email us with a short description of what you need. For a technical issue, include your device, operating system, app version and the steps that led to the problem.
support@nextsolutions.appDon’t send sign-in codes or sensitive health information. If you share a screenshot, remove personal details first.
Your account. Your choices.
Find out what syncs, what stays on your device, how to back up your records and how to remove your account.
Privacy & dataDelete your account
If you cannot open an email app, copy the address and send your request using your usual email service. This page does not automatically send a message.
BRING YOUR TRAINING HISTORY
Switching from another app?
Next Set offers support-assisted data migration from your existing fitness app. Tell us which app you use and which records you want to bring across. We’ll review the available export and confirm what can transfer before guiding you through the next steps.
What can be moved depends on the source app and its export format. Tell us whether an export is available before sending files. Never send passwords or sign-in codes. Imported records follow the app’s data rules; email attachments are handled separately, as explained in our migration privacy information.
Email support@nextsolutions.app to get started.
A few quick answers.
Where can I download Next Set?
The App Store and Google Play releases are coming soon. Official store links will be added to this website when available. No release date has been announced.
How do I back up or restore my training?
Open Settings → Backups & sync in the app. Use the available export and restore controls, and review the restore information before confirming. Current backups include training and measurements, saved templates, dashboard layout, synced app settings, ordinary reminder choices and medication records.
Will my photos and cycle diary transfer to a new device?
Ordinary cloud sync and account backups do not include photos, Coach history or private cycle data. Cycle settings → Cycle data provides a separate encrypted export for use with the same account. Before clearing storage or changing devices, review the relevant data controls and keep any separate copies you need.
What should I do if I can’t sign in?
Check that you entered the right email address and look in your spam or junk folder. Email codes expire after 10 minutes. Request a new code if needed and follow any retry message. If you are still stuck, contact support from the email address associated with your account. Never send us a sign-in code.
Why do my suggested weights change?
Split-workout targets use compatible exercise history, your equipment settings and relevant training context. Changes to your gym, increments, exercise order or return after a break can affect suggestions. You can choose a suitable load and record what you actually do. Custom workouts are programmed manually.
Can I keep logging if the gym has no signal?
Workout logging supports offline use once the app and workout are available on your device. Other pages require a connection. Reconnect to sync. If there is a problem, preserve the app’s local data and contact support before clearing browser storage or reinstalling.
How do I delete my account?
Open Settings → Account → Delete account. If you cannot access the app, follow the email request route on the account-deletion page. Uninstalling or clearing browser data alone does not delete cloud account records.
Can support give medical or injury advice?
No. Next Set and its support service provide app help and fitness information, not medical diagnosis, treatment or urgent care. For health concerns, speak with an appropriately qualified professional.